JTB Corp. got its start in 1912 as Japan Tourist Bureau, an organization that was founded in cooperation between the government and the private sector to both promote and facilitate travelers from overseas. Almost a century later, the international travel division of JTB was spun off as its own company, JTB Global Marketing & Travel (JTBGMT). Despite the change, JTBGMT continues in the spirit of know-how and hospitality gained over the past hundred years.

Tokyo Front Terrace


We aspire to introduce the allure of Japan to the world by creating a multitude of valuable and meaningful experiences.
While doing business, we also strive to support global communication and the realization of a peaceful, eco-friendly society.


We will use our professional knowledge and skills to provide memorable experiences that exceed your expectations. In order to keep our promise, we will follow these basic guidelines:

  • Maintain a professional appearance and attitude.
  • Utilize creativity and speed to make the wishes of our customers and clients a reality.
  • Adhere to deadlines and fulfill obligations.
  • Comply with all laws and regulations.
  • Promote Japan to international markets by using our knowledge of foreign cultures and customs which has been cultivated over JTB's 100-year history.
  • Respect each other and encourage an open work environment.
  • Contribute in the sustainable development of the local community and the conservation of the natural environment.


We will use our professional knowledge and skills to provide memorable experiences that exceed your expectations. In order to keep our promise, we will follow these basic guidelines:

Corporate Name

JTB Global Marketing & Travel Inc.

Head Office

4,5,6F, Tokyo Front Terrace, 2-3-14 Higashi-Shinagawa,Shinagawa-ku,
Tokyo, Japan 140-8604

Date of Foundation

October 12, 2004


100 million yen

Annual Sales

60.2 billion yen in 2019


JTB Corp. 100%

Board Members

Tsuneo “Tony” Ishida
President & CEO
Kazuya Moriwaki
Executive Officer, Member of the Board
Kazuharu Abe
Executive Officer, Member of the Board
Fumi Nishiuchi
Member of the Board
Shin Fujimoto
Masashi Kawamura
Hitoshi Osawa


Tel: +81-3-5796-5400
Fax: +81-3-5495-0688



Quality Assurance System assessed our quality in three categories - corporate compliance with laws and regulations, service quality and CSR. Meeting its certification criteria, we are certified as exemplary enterprises of quality assurance system for tour operator.



Our Mission

At JTB Global Marketing & Travel, we will strive to ensure every effort is made to promote the sustainability of the global environment, local community, culture, and all people involved.

We stand by the idea of “leave no-one behind” as proposed in the Sustainable Development Goals (SDGs), which were adopted by the United Nations in September 2015. Furthermore, based on the following five viewpoints proposed during the 2017 International Year of Sustainable Tourism for Development, we commit to:

  1. Inclusive and sustainable economic growth;
  2. Social inclusiveness, employment expansion, poverty reduction, and human rights protection;
  3. Resource efficiency, environmental protection and combatting the efforts of climate change;
  4. Protecting the cultural values and heritage, promoting diversity;
  5. Mutual understanding, accessibility, peace and security;

Importantly, we commit to maximizing the positive benefits received by local communities as a result of our presence, while minimizing any negative impacts in our office and the holiday destinations.

Our Sustainability Policy (PDF file)

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