CORPORATE
SOCIAL
RESPONSIBILITY

In August 2024, we held a Family Day event at our Tokyo office, inviting employees' families to visit the workplace. A total of 120 people, including employees and their family members, participated in the event. Beyond simply providing families with a tour of the workplace, we offered an educational opportunity as part of our commitment to achieving a sustainable society. Participants boarded a cruise ship to learn about the process by which plastic waste from daily life becomes micro plastics, and how this impacts marine environments and wildlife. This awareness-raising activity deepened understanding of environmental issues. Through this experience, participants gained a clear understanding of why we must reduce plastic waste, which enhanced their awareness of environmental protection. Post-event surveys revealed that many families and employees are now consciously taking action to reduce plastic waste, going beyond simply learning about the issue.

In January 2025, led by JTBGMT's Kyoto office, we organized a volunteer cleaning activity at Kasuga Taisha Shrine from both the perspective of expressing gratitude to destinations we regularly send customers to and protecting cultural properties. We conducted cleaning work on the hanging lanterns in the corridors. A total of 23 employees and their family members participated, contributing to the local community through the protection of regional tourism resources. This initiative helped us recognize our responsibility as a travel company that sends customers to destinations and fostered sustainable awareness among participants. Post-event surveys showed that approximately 90% of participants responded that their awareness of sustainability had been transformed.

We conducted employee trips and internal social events aimed at supporting the Noto Peninsula, which is in the process of recovery from the Noto Peninsula Earthquake that occurred in 2024. Through activities such as accommodation and sightseeing in the Noto region, dining at local restaurants in Ishikawa Prefecture, and purchasing local specialty products, we generated approximately 17 million yen in economic impact for the region, providing indirect recovery support.

JTB Global Marketing & Travel stopped selling plastic bottle drinks in vending machines in the middle of FY2021 and switched to selling bottled and canned drinks. While not prohibiting employees from bringing in plastic bottles for engagement reasons, we collected plastic bottle caps and had them collected by the NPO Eco-cap Movement. In fiscal year 2024, we collected about 24.20 kg (10,406 caps), suppressing about 76.2 kg of CO2 emissions. The collected eco-caps are converted into recycled plastic raw materials and used for various social contribution activities such as medical support, support for people with disabilities, and environmental education for children.

JTB Global Marketing & Travel collected and donated about 2 kg of used stamps in FY2024, equivalent to three months of tuition fees for a midwifery school in Uganda.