UPDATED: Our Actions avoiding the cluster spread and reducing the health risks


We, thank you for your continued support and cooperation towards our company.

We truly hope that you, your family and all your colleagues are safe & well on your side.

At the same time, we would like to extend our deepest sympathies to those who are affected by the infection and praying for their quick recovery. 

Based on the current situation, we will continue to implement the following measures for the purpose of cooperating to prevent the spread of infection and reducing the health risks of our customers, business partners and our employees.

<Practical Measures>

・ All GMT employees will continue to work from home(telework) and some will be working at the office when needed.

・ When working at the office or meeting with our customers or business partners, all employees will wear clean masks, wash & sanitize their hands and will keep social distance with one another. We will also ask all our customers or business partners to wear masks, sanitize their hands and avoid close distance at our disinfected meetings rooms.

・ Due to the rotation of our daily business operation will be with a limited number of workforce, correspondence will be made by emails and we will not be able to accept inquiries by telephones. 

・ In addition, we will implement our daily operations in accordance with the guidelines set by the Tokyo Metropolitan Government and other related local governments.

** The current practical measures may be reviewed depending on the actual spread of the infection within Japan and further notification of our government policy. We apologize in advance that we may continue to cause you some inconveniences with delays in answering to your urgent inquiries or questions due to the ongoing COVID-19 Pandemic, but we kindly ask for your continued understanding and cooperation.


Yours Sincerely, 

JTB Global Marketing & Travel Inc.

President & CEO  Shinya “Billy” Kurosawa